Citrine Black

Try our sunglasses at the comfort of your home with no payments, with free returns.

We know it's hard to know if sunglasses suit you when shopping online. We aim to make it easy for you to try our range, if you are unsure if the style is for you.

How does it work?

• Use the "Try Before You Buy" button when adding items to your cart.

• Enter your card details during checkout as normal, but don't worry, you won't be charged yet. We'll use this card when you decide to complete your order.

• Once your order arrives, you will have 4 days to try on the items.

• We'll send you a link via email and SMS to access your Customer Portal and complete the order.

• Simply select your order and follow the steps to finalise your purchase, and/or select the items you wish to return.

• If you need to return anything, a return label will be emailed to you. You have 3 days to drop the return at your local post office. 

You'll only be charged for the items you decide to keep.

For full T's & C's please click here

Please allow 3-5 business days for non rural delivery, and 5-7 business days for rural delivery.

Your package will be wrapped in protective packaging with a fragile label to avoid damages in the courier process.

Returns

• You have 14 days from the day you receive your order to lodge a return. 

• You have 3 days from receiving your return shipping label to drop it off at the post office. 
  
  
• Item must be returned in the condition that it was received (undamaged condition), with its original packaging.

• Please allow 7 to 10 business days for your return to be completed. (From drop off, to return of funds into your account) 

Please note: Failure to comply with the return eligibility, may result the return being void. 

Pro tip: Shipping bag can be reused if taken care when opening it. (We like to reuse and recycle wherever we can to avoid waste!)

Returns with Mirra 

If you need to return anything, we’ll send you a prepaid return label. We will provide this by email when we receive your return request with in Mirra.

• Returns must be posted within 3 days of receiving the return shipping label.

• Please ensure the item must be returned in the condition that it was received (undamaged condition), with its original packaging.  

• Please note: Failure to comply with the return conditions, may result the return being void, and/or your card being charged for the full amount of the item. 

Pro tip: Shipping bag can be reused if taken care when opening it. (We like to reuse and recycle wherever we can to avoid waste!)

How to care for your sunglasses

Use a Case: Always store your sunglasses in a protective case when you're not wearing them to prevent scratches and damage.

Clean Regularly: Use the microfiber cloth provided to clean the lenses. Avoid paper towels or clothing, which can scratch the lenses.

Gentle Cleaning Solution: If needed, use a lens cleaner specifically designed for eyewear or a mild soap and water solution. Avoid ammonia-based cleaners.

Avoid Extreme Temperatures: Avoid leaving your sunglasses in hot places, like a car, as high temperatures could warp the frame or damage the lenses.

Salt/chlorinated water: After exposure of salt water, chlorinated water, sand, etc - gently wash sunglasses with warm soapy water and a soft bristle brush to ensure the longevity, and to reduce damages to the lenses and hinges.

Let us know here if you would like the colour range extended