Returns

Returns


Is Violet not for you? That's okay! We've got you covered. Simply fill out the return form, and a return shipping label will be emailed to you. Easy!
    • You have 14 days from the day you receive your order to lodge a return. 
    • You have 3 days from receiving your return shipping label to drop it off at the post office. 

    • Item must be returned in the condition that it was received (undamaged condition), with its original packaging.
    • Please allow 7 to 10 business days for your return to be completed. (From drop off, to return of funds into your account) 

    Please note: Failure to comply with the return eligibility, may result the return being void. 

    Pro tip: Shipping bag can be reused if taken care when opening it. (We like to reuse and recycle wherever we can to avoid waste!)

     

    Returns with Mirra 

    If you need to return anything, we’ll send you a prepaid return label. We will provide this by email when we receive your return request with in Mirra.

    • Returns must be posted within 3 days of receiving the return shipping label.
    • Please ensure the item must be returned in the condition that it was received (undamaged condition), with its original packaging.  
    • Please note: Failure to comply with the return conditions, may result the return being void, and/or your card being charged for the full amount of the item. 

    Pro tip: Shipping bag can be reused if taken care when opening it. (We like to reuse and recycle wherever we can to avoid waste!)